Pulse Survey
For UK care homes & domiciliary care teams

Hear the leavers before they leave.

A two-minute weekly pulse for carers, sent by SMS, QR or WhatsApp. No app to install, no email address needed. It surfaces the quiet signs someone is about to leave, tells managers what to do about it, and builds the evidence CQC asks for.

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01 · The pulse

A pulse carers actually answer, on the phone they already carry.

Most care staff have no work email and no desk. The pulse meets them where they already are, takes two minutes, and asks questions worth answering honestly.

01

SMS, QR and WhatsApp

Pulses arrive by text, on a QR card by the rota, or in WhatsApp. Carers answer in the queue or on the bus. You get replies, not silence.

02

CQC-aligned question bank

Questions mapped to the CQC domains: wellbeing, safety, staffing, and whether anyone listens. Swap the bank per home or per team in two taps.

03

Anonymous by default

No names attached, ever. Honest answers need safety. You see patterns by team and shift, not a list of suspects.

02 · The signals

Turnover runs at 23-28%. Most leavers could be kept.

For carers under 25 it hits 38%. People rarely leave overnight. The signs show up in the answers weeks earlier: engagement dipping, praise drying up, "I am fine" becoming the whole sentence.

01

Early-warning leaver signals

Engagement scores that fall, pulses skipped, mood shifts in the free text. The system flags the people most at risk of leaving while there is still time to act.

02

Engagement trends, per home

Weekly and monthly trends for the whole team, per shift, per home. See the dip forming in week three, not in the exit interview.

03

Manager action nudges

When a signal appears, the manager gets a nudge: who to check in with, what to ask, when to follow up. Small actions, taken on time, that keep people.

03 · The evidence

Inspection day stops being a scramble.

CQC wants to know how you listen to staff and what you did about it. The pulse gives you both, ready to export.

01

CQC-ready exports

One click exports the story of staff voice: response rates, themes, actions taken, and what changed. Clean enough to share, honest enough to hold up.

02

Inspection prep in minutes

Before the inspector arrives you have a timeline of listening: every pulse, every flag, every follow-up. No midnight folder-digging.

03

Retention reporting

A plain-English report for the owner or the board: where turnover risk sits, what staff say they need, and whether the nudges are working.

Pricing

Less than one agency shift. Every month.

SINGLE HOME

£49 / month

Up to 50 staff. Unlimited pulses, CQC-aligned question bank, early-warning signals, manager nudges, evidence exports. Cancel anytime.

Join the waitlist

GROUP

£99 / month

Multi-home operators. Everything in Single home, plus consolidated dashboards across homes and one export for the whole group.

Join the waitlist

Built for UK adult social care. Your staff data stays yours.

Build your first pulse - live now

Create a pulse, share the link, collect anonymous answers. Live tool.